Return and Refund Policy

---

RETURN POLICY

Due to the nature of our business we do not accept refunds unless the item has been damaged in transit.  Therefore we ask all customers and members to make sure that the product being ordered is the exact product you want, before placing an order with thefragrancemarket.com, as mistakes cannot be rectified when in the dispatch process.

Please make your selections carefully. Shipping cost is non-refundable for returned, undeliverable, unclaimed and packages that are refused. Any shipping cost you incur to return the product will not be refunded. All products are subject to inspection along the delivery and arrival process. Returns that do not meet the above criteria may be returned to the customer or destroyed upon request.

Please Note: If your online order arrived damaged or defective, please bypass the instructions above and contact us (within 7 business days)

For further return instructions and prior to mailing your return,

Please contact support by emailing 

help@thefragrancemarket.com